DataFerrett Video

Help

DataFerrrett is now available for use in a Mac environment once the VeriSign SSL certificate is accepted. The VeriSign SSL (Secure Sockets Layer) Certificate is a digital computer file (or small piece of code) that has two specific functions:

1. Authentication and Verification: The SSL Certificate has information about the authenticity of certain details regarding the identity of the Census Bureau, which it will display to visitors when they click on the browser's padlock symbol or trust mark (e.g., the VeriSign seal). The vetting criteria used to determine if an SSL Certificate should be issued is most stringent with an Extended Validation (EV) SSL Certificate; making it the most trusted SSL Certificate available.

2. Data Encryption: The SSL Certificate also enables encryption, which means that the sensitive information exchanged via the web site cannot be intercepted and read by anyone other than the intended recipient.

Not seeing a Log-In option after clicking on the DataFerrett Icon:

1. Make sure that the pop-up blockers are turned OFF in your browser window. To do this:
1. In Internet Explorer click on “Tools” in the upper right had corner. Click on “Pop-Up Blocker” and select “Turn Off Pop-up Blocker”.
2. In Firefox click on “Tools” in the header menu. Click on “Options” and click on “Content” in the menu bar. Make sure that “Block pop-up windows” is UNCHECKED. Click “ok”
2. Make sure that the correct version of Java (Ver. 1.5 or greater) is installed on the computer. To do this:

If you do NOT have Java installed on your computer:

1. In Internet Explorer:
   Go to the JAVA Website. Click on "Free Java Download." Click on "Agree and Start Free Download". Click on "Run". Click on "Run" again. Click on the "Install" button. Once Java is installed you must restart your browser.



2. In Firefox:
   Go to the JAVA Website. Click on "Free Java Download." Click on "Agree and Start Free Download". Click on "Save File". Java will download to a directory, which sometimes appears as a new window labeled "Downloads". Double click on the .exe file. Click "Ok". Click on "Run". Click "Install". Once Java is installed you must restart your browser.
   
   

If you have an OLD version of Java installed on your computer and need to update it (earlier than Version 1.5):

1. Click on start -> settings -> Control Panel
2. Look for the "Java" icon and double click. If you do not have a "Java" icon, follow the steps under "If you do NOT have Java installed on your computer" above
3. Click on the Java tab



4. Click on View ...





5. Make sure that the most recent version has the Enabled box checked

Last update: 1/28/11